Business Process Mapping (BPE) is a service offering for those organizations with a business need to improve the productivity, efficiencies and control over its internal operations. Our service offering includes: * Process Definition: Our consultants will work with your management team and subject matter experts to build a strong consensus on the most effective process design for your organization. We will fully document your process's major activities, their inputs, outputs, key success factors and performance indicators.
* Methods and Procedures Documentation:As a companion to the high level process maps, we will document each activity's related methods and procedure.Each method and procedure will contain the major activity's work instruction, purpose, scope, actions, responsibilities, and any related references or definitions.
* Systems Integration and Process Re-engineering:We will work with you to define and deploy the most effective strategy to integrate IT systems to produce break through performance and better meet the needs of your business. These professional services include:
1. Creating quality business and system requirements to capture the business and system process flows. 2. Translating business requirements into functional specifications, capturing user interactions , and working with vendors to understand configuration for product, outputs (i.e. reports and forms), interfaces and general systems requirements; assisted by the IT Lead. 3. Working closely with business owners and technology & systems teams to build out architecture.
* Metrics and Dashboard Development:We will also help define the basic suite of metrics you can use to account for your process's productivity, quality, cost, and overall performance.We can also develop and define a suite of leading and lagging performance indicators you can use for capacity planning, staffing, and other significant business activities.
If you have any questions regarding our process re-engineering consulting services, please feel free to contact us at the number below or by completing the form below.